anyone who has done it knows selling courier is a complex business.
volumetrics, rate tables, route tables, international documentation, local considerations, cross-border vs. international, dangerous goods,...(who would have thought lip balm could bring down an airplane?), prohibited goods, documents vs. non-documents, regional vs main centres .... and a lot more besides.
as a seller of retail courier, (i was a postnet franchise holder at the time), we regularly lost 30% of our courier profit to mistakes, misquotes, incorrect charging and misunderstandings. trying to accurately correlate 4 different files of printed material while looking after 3 customers at once was too much.
i solved this issue by implementing a simple but effective online courier rate calculator that did just that - presenting accurately calculated options for sending any item anywhere. a courier sale went from a long, cumbersome and error-prone process to a quick, easy and accurate one. the staff loved it. stress levels plummeted, real (courier) income soared.
it was not long before the franchise head-office noticed it. with a little rework it is now deployed country wide across some 370+ branches delivering the same benefits across the network. that was 9 years ago. since then it has been reworked numerous times, but is still - essentially - the same solution.
i am no longer a postnet sa franchisee, as i now do this full-time. while still supporting my 'first born', the courier rate calculator i have implemented numerous similar systems. a mail box rental manager, a single sign-on solution, an internal company notice and discussion boards, an online training system, a franchisee management system, digital catalogues and delivery systems, user management, and a lot more besides. and that is just for postnet sa.
i have also had the privilege of implementing the entire back-end to the startup, cars one 100, a promising phone app that will be worth watching out for. as an online solution i have also developed and support the equally promising amathuba offering that redeems flash vouchers for data packages.
all these implementations are simple, profitable online solutions that are truly easy to use, (they are all web pages, after all!), that derive measurable benefit and are uncomplicated. because they are online, they can used anywhere, on any device that supports an internet connection.
just because they are online, however, does not mean they have to be on the world wide web. most of these systems are strictly 'internal use only', sitting behind a secure login portal. inaccessible to the general populace, invisible to search engines.